Employee Engagement

& Retention

Assessment of Employee Attitudes and Culture | Performance Management Systems | 

Supervisor Coaching | Engagement and Retention HR Programs

Employee Engagement & Retention refers to activities aimed at retaining high-performing talent, solidifying and improving the relationship between employees and the organization, creating a thriving and energized workforce, and developing effective strategies to address appropriate performance expectations from employees at all levels.

 

Assessment of Employee Attitudes and Culture (Engagement and Job Satisfaction)

• Discuss influence of culture on organizational outcomes (e.g., organizational performance, organizational learning, innovation).

• Discuss and determine methods for assessing employee attitudes (e.g., focus groups, stay interviews, surveys)

• Design, administer, analyze then interpret assessment (focus groups, stay interviews, surveys)

• Communicate the results to organization leaders

• Design and oversee an action plan to address the findings

• Holistically monitor the organization’s metrics on employee attitudes, turnover and retention, and other information about employee engagement and retention

• Identify program opportunities to create more engaging or motivating jobs (e.g., job enrichment/enlargement).

• In collaboration with other leaders, define an organizational strategy to create an engaged workforce.

 

 

Performance Management Systems

• Design, implement, monitor and oversee:

  • best practices-based that meet the organization’s talent management needs

  • processes that measure effectiveness

  • Helps stakeholders understand the elements of satisfactory employee performance and performance management.

  • Trains stakeholders on use of organization’s performance management systems (e.g., how to enter performance goals, make ratings).

 

Supervisor Coaching

• Create positive working relationships with their employees

• Use of organization’s performance management systems (e.g., how to enter performance goals, make ratings).

• Understand the elements of satisfactory employee performance and performance management

 

HR and Organizational Programs, Practice and Policy

• Design, administer, support, oversee HR and organizational programs designed to improve employee attitudes and culture

  • Social events, recognition, job enlargement/enrichment

  • Workplace flexibility programs: telecommuting, alternative work schedules

• Implement best practices for employee retention in HR programs, practices and policies (e.g., Realistic Job Preview (RJP), career development programs, employee socialization).